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Visions on the industry near future

Discover the Future of Retail

To accommodate consumers' diverse and conflicting needs and habits, retailers must deliver physical, digital and virtual experiences that happen anywhere, in any way, and at any time. We collected and analysed emerging trends during our two-year continuous research on the retail sector. This is a glimpse of what we found out.

Get the executive summary

There have never been as many opportunities and competition in the retail space as now. The needs of consumers, brands, and society at large are many and varied, just like the new sales models constantly emerging. It became essential to observe the upcoming directions.

Discover how the retail industry needs to adapt to a landscape of shifting values, new behaviours, evolving technology, and changing markets.

What could retail look like in the coming years?

In our next future visions, retailers will have to inspire and promote new ways of living experiences, caring for customers through new services, products and sales models. Stores will be physical and digital at the same time, often automated to save costs and energy and let human employees make a difference. Brands will share spaces and businesses, pushing sales through social media.

The diverse near future visions determine many strategic implications: ask our experts how to interpret them correctly, place them in a specific context, and make them representative and consistent with the brand.

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Get an appointment to fully discover our future visions, services and formats and how we can build together your successful hybrid retail strategy.